International Payments

How can I receive an international payment into my Triodos account?

Your Triodos account does not have a unique IBAN, so to receive an international payment into the account you will need to supply all the information below to the sending bank.

Please note the payment reference is crucial information that allows us to allocate the money into your account. Sending the payment without this will result in the payment being returned to the sender and a potential foreign exchange loss on the amount.


Beneficiary Account Name:

Triodos Bank

Beneficiary address:

Triodos Bank
Deanery Road
Bristol
BS1 5AS

Bank Name:

National Westminster Bank Plc

Bank Address:

250 Bishopsgate
London
EC2M 4AA

Sort Code:

60-00-04

BIC:

NWBKGB2L

IBAN:

GB98NWBK60000410018573

Reference:

(Your Triodos account number and account name e.g. 12345678 A N Example)

Please ensure you provide all of the above details, especially the reference or the deposit may not reach your Triodos account.


How long does it take to make and receive payments?

This will depend on the type of payment.

For payments out of your account:

  • Faster Payments will normally be received by the beneficiary within two hours of the payment being authorised but may take up to one business day.
  • CHAPS payments authorised before 2.00pm on a business day will be received in the beneficiary account by the end of the day.
  • The deadline for sending money outside the UK is 1.00pm, timings for these payments being received vary depending on where the funds are going to. Please allow up to 10 business days for them to arrive if they are being sent outside of Europe.

For payments into your account:

  • Internal transfers will usually be received as soon as you submit the payment in internet banking.
  • Faster Payments and Standing Orders usually arrive within one hour of being sent but can take up to one business day.
  • CHAPS payments usually arrive within an hour of them being sent but can take until the end of the business day.
  • International payment timelines into your account will vary depending on the sending bank/organisation.
  • Cheques sent in by post are available for withdrawal on the third business day after they were added to your account. For example, if you send a cheque to us by post, and it is paid into your account on a Wednesday (Transaction date or T), the funds will be available for withdrawal on Monday (T + 3), although they are not cleared funds until the end of the following Thursday (T + 6).

Charges will apply for CHAPS and international payments. Please see our Personal Banking tariff for current and savings accounts for details.

Can I make a payment in a currency other than GBP?

Yes you can. To make a payment in a currency other than GBP, log in to your Internet Banking and click on Payments and choose the International Payment option. You will then be able to choose which currency you want to send, and then complete all the relevant details. This is currently not available in the Triodos App.  The charges for this service are explained in the Personal Banking Tariff for current and savings accounts.

Please note the cut-off time for International Payments is 1pm each working day.  Timings for these payments being received vary depending on where the funds are going to. Please allow up to 10 business days for them to arrive if they are being sent outside of Europe.