How do I report suspected fraud on my business or charity account?

Contact us immediately on 0330 355 0355 (or if abroad on +44 (0)1179 739339) if:

  • You’ve lost any of your security details or think they have been stolen
  • You think someone else may be able to use your security details

For fraud related queries, we’re available between 8am-6pm on weekdays. At weekends, e-mail [email protected] 10am-4pm.

Once you've contacted us we'll ask you for all information you have about the loss or theft and may require you to report it to the police

We also advise you to report it to Action Fraud – the UK’s national fraud and cyber crime reporting centre: